iMessage isn't recognizing my phone number

Messages have stopped coming to my iPad & iMac. Phone number doesn't appear in the Send & Receive drop down. Only my email.

iPad Air, iOS 12

Posted on Jan 29, 2021 11:43 AM

Reply
1 reply

Feb 1, 2021 12:30 PM in response to la_ventisca

Hello la_ventisca,


iMessage is a great feature, and ensuring it's working as expected is important. If you have iMessage set up on an iPhone, and your mobile number appears in Settings > Messages > Send & Receive, then you would want to sign out of iMessage on your iPad and Mac, along with signing out of FaceTime on those devices. Once signed out, you can sign back in and your phone number should appear.


If you don't see your mobile number in Send & Receive on the iPhone you'll want to follow the steps in the article below to add your phone number. You may have to sign out of FaceTime and iMessage across all your devices, and sign in to iMessage first on the iPhone, followed by FaceTime, then proceed to signing in on your other devices.


Add or remove your phone number in Messages or FaceTime


Have a great week!

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iMessage isn't recognizing my phone number

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