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my ipad will not start. i see a white screen with the apple logo

My IPAD (5th generation) will not boot up. All i see a white screen with the apple logo. How do i correct this?

Posted on Jan 29, 2021 12:08 PM

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Posted on Jan 29, 2021 12:54 PM

If iPad isn’t responding, do one of the following:

On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.

If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

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