AirPods states serial number not recognised
Hi, bought airpods from Selfridges and on the apple website it states serial number not recognised, any ideas.
[Re-Titled by Moderator]
Question marked as
Top-ranking reply
Goose4462 Said:
"Airpods: Hi, bought airpods from Selfridges and on the apple website it states serial number not recognised, any ideas."
-------
Verifying iPods Authenticity:
A Few Links that May Help:
Contact Apple Support***:
If they do not show up as authentic, then your next step is to contact Apple Support. Either their are unauthentic, or there is a glitch in Apple's database. So, contact Apple Support - and find out their authenticity. If they are unauthentic, then contact Selfridges and ask for a return. No one here can speak to Selfridges, on your behalf.
***Contacting Apple Support:
- Contact Us - Choose Locations
- Proceed from there as necessary
Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)