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iPad locked

my iPad suddenly gave me a message about an activation lock and I can no longer access it. Message says it’s owner has used Find My iPhone to link it to their Apple ID


how can I unlock it?

iPhone XR, iOS 14

Posted on Jan 29, 2021 3:19 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 29, 2021 3:30 PM

Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.


The All Too Common SAD Reality of Buying … - Apple Community

2 replies
Question marked as Top-ranking reply

Jan 29, 2021 3:30 PM in response to Carol_d1147

Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.


The All Too Common SAD Reality of Buying … - Apple Community

iPad locked

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