iPhone 8 Storage has stopped working

Question

iPhone 8 Storage has stopped working

My phone's storage was nearly full, so I deleted unneeded photos and apps. However, all of the data that I deleted has been converted to 'other' (this is now at 22GB) and now I have apparently used 64GB/64GB. I can't open any apps and every time I open WhatsApp, the storage that I need to clear to use the app increases. Deleting photos no longer works and every app that I can offload has already been offloaded.

Is there any way of fixing my phone without having to back it up and factory reset it? Thank you.

iPhone 8

Posted on Jan 30, 2021 2:59 AM

Reply

Answer 1

jeremy_v

Community Specialist

Feb 1, 2021 3:47 PM in response to watermelon_2021

Hello watermelon_2021,

We're glad you thought to ask Apple Support Communities about the issue you're having with your storage and the "Other" storage category. Take a look at the steps in the following guide to see if it helps clear this up: Clear Other storage on your iPhone or iPad

If not, do you have access to a computer? If so, connect your iPhone to see if the storage there matches what's seen on your iPhone: How to check the storage on your iPhone, iPad, and iPod touch

Let us know how that goes.

Take care.

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iPhone 8 Storage has stopped working

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