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I recently updated my iPad and iPhone to iOS 14.4.
Now I have duplicates of ALL my contacts on those devices but not on my desktop iMac running latest Big Sur, and not in iCloud.
How can I eliminate this large number of duplicates?
thanks
Caroline
iPhone XR
You may try this, if you have iCloud Account --> If you see duplicate contacts after setting up iCloud Contacts ...
You may try this, if you have iCloud Account --> If you see duplicate contacts after setting up iCloud Contacts ...
In Settings, Contacts, Accounts
if
(A) you only see your icloud account then you do not have any other accounts on the phone.
If
(B) you also see your google account or your hotmail account or. your AOL account or..... then you could have any one of those accounts with Contacts turned on
If you are (A) then I have no idea why they duplicated and you will need to check by signing into your iCloud.com account on the iMac and check for duplicates there.
If you are (B) then tap on each account and toggle off contacts.
Can I just add once you have done the checks in my reply snd in SravanKra’s reply ...
In the iPad or the phone..
Settings, Contacts, Accounts
Tap on your icloud account.
Tap on iCloud
Toggle off Contacts
Open your contacts app and it should be empty! (If not then the contacts are intruders!)
Close contacts app.
Back in icloud settings Turn Contacts back on again.
Open Contacts app again.
It should just have a copy of your icloud contacts same as the iMac.
I never found the source for the duplicated contacts, but I did fix the problem.
I signed into iCloud.com, went to settings>advanced>restore contacts, and chose those with a date two weeks before the duplication happened. The duplicate contacts disappeared.
It's frustrating not to know why this happened, but at least I know how to fix it in the future.
Thanks to LD150 and SravanKra for their help!
Caroline
Settings, Contacts,Accounts...
You probably have more than one account with Contacts turned on. Just use the correct one.
AFAIK I only have one iCloud account.
How would I know if I have more than one account?
Good tip!
duplicate contacts on iPhone and iPad after update
