iPhone Storage Not Calculating Categories

Hi! I just upgraded from an iPhone 11 to 12 Pro. When I go to phone storage, my categories won’t break down. Any thoughts or fixes for this? Thank you!

Posted on Jan 30, 2021 3:40 PM

Reply
3 replies

Feb 2, 2021 7:10 AM in response to mphares2

Hello mphares2,


Welcome to Apple Support Communities!


If we understand your post correctly, iPhone storage is not showing you the break down in categories. We're happy to help!


Have you restarted your phone since you've noticed this?

Restart your iPhone


Make sure that your iPhone has the latest iOS software.

Update your iPhone, iPad, or iPod touch


Let us know if you have any questions.

Thank you for using Apple Support Communities.

Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone Storage Not Calculating Categories

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.