My Macbook pro screen (2018 or 2019 model) is showing a multi-coloured patch on the lower left hand corner that is persistent and appears when I turn it on. Is this indicative of a hardware failure on my mac's screen and should I consider bring it in for repair?
Thanks.
[Link Edited by Moderator]
hendrai wrote:
My Macbook pro screen (2018 or 2019 model) is showing a multi-coloured patch on the lower left hand corner that is persistent and appears when I turn it on. Is this indicative of a hardware failure on my mac's screen and should I consider bring it in for repair?
Thanks.
[Link Edited by Moderator]
Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"—
https://www.apple.com/retail/geniusbar/
Outside the USA
https://locate.apple.com/country
From iOS device using the app to make a online Genius Bar appointment is easy:
https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8
(note: due to the temporary closure of Apple Stores and the staggered reopening there may be some delays.
ref: https://www.apple.com/shop/browse/store/temporary_closures )
“Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online.” Start a service request https://support.apple.com/mac/repair/service
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
https://support.apple.com/en-us/HT201232
Big patch on screen, hardware failure?
