Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Subscriptions.

theres a charge pending for an app that I unsubscribed to. Is there a way that charge can be cleared? I can’t download any apps.

Posted on Jan 30, 2021 8:14 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 30, 2021 8:49 PM

Review the information in this support article by clicking on the link:

See or cancel your subscriptions [subscription automatic renewal] - https://support.apple.com/HT202039

- "If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends."

- An existing subscription will normally continue until the end of its term and then just not renew. Stopping automatic renewal is effectively canceling it.

- Canceling a subscription does not automatically start a refund. If you want to do that:


Click on this link to "Report A Problem" and ask for a refund. --> https://reportaproblem.apple.com/?s=6


If Report A Problem does not work for a subscription refund you may have to make a special request. Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


Apple's terms of purchase in the USA are, "All Transactions are final" (https://www.apple.com/legal/internet-services/itunes/us/terms.html ), but some countries have different laws so check terms for your country at: https://www.apple.com/legal/internet-services/itunes/. If sales are final then it is Apple's decision if they want to grant a refund. You can always ask, and people do get refunds on a case by case basis, but Apple can also say no.


1 reply
Question marked as Top-ranking reply

Jan 30, 2021 8:49 PM in response to desa48

Review the information in this support article by clicking on the link:

See or cancel your subscriptions [subscription automatic renewal] - https://support.apple.com/HT202039

- "If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends."

- An existing subscription will normally continue until the end of its term and then just not renew. Stopping automatic renewal is effectively canceling it.

- Canceling a subscription does not automatically start a refund. If you want to do that:


Click on this link to "Report A Problem" and ask for a refund. --> https://reportaproblem.apple.com/?s=6


If Report A Problem does not work for a subscription refund you may have to make a special request. Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


Apple's terms of purchase in the USA are, "All Transactions are final" (https://www.apple.com/legal/internet-services/itunes/us/terms.html ), but some countries have different laws so check terms for your country at: https://www.apple.com/legal/internet-services/itunes/. If sales are final then it is Apple's decision if they want to grant a refund. You can always ask, and people do get refunds on a case by case basis, but Apple can also say no.


Subscriptions.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.