Keyboard is not detected after upgrading from Catalina to BigSur

Question

Level 1

8 points

Keyboard is not detected after upgrading from Catalina to BigSur

Hi Experts,

I am running an issue with the keyboard when I upgraded Mac OS from Catalina to BigSur.

I successfully installed BigSur and after fresh installation it is working fine. Later I have restarted the Mac from then keyboard is not getting detected, I also downgraded from BigSur to Mojave still the issue persists.

Let me know if you have any ideas.

details - MacBook Pro 2015

MacBook Pro 13″, macOS 10.14

Posted on Jan 31, 2021 4:24 AM

Reply

Answer 1

VikingOSX

Level 10

128,354 points

Jan 31, 2021 4:41 AM in response to yaswanthbs

You don't clarify whether you are referring to the built-in keyboard of the MacBook Pro or an external keyboard. In either case, one that fails across two different operating systems has issues. If it is an internal keyboard, schedule time with an Apple Store, or Apple Authorized Service Center. EIther keyboard may need replacement.

Reply

Answer 2

yaswanthbs Author

Level 1

8 points

Jan 31, 2021 4:40 AM in response to VikingOSX

Yes. The external windows keyboard is working fine.

Reply

Keyboard is not detected after upgrading from Catalina to BigSur

Similar questions