iphone xr wont turn on at all and ive tried everything

my iphone was on 20% when i went to sleep and when i woke up it would not turn on at all its been on charge for around 7 hours and sill nothing has happened ive also tried to force restart it 5 times now and noting is happening and i got this phone for Christmas so i havent had it for that long so i dont know what the problem is

iPhone XR, iOS 14

Posted on Jan 31, 2021 7:31 AM

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Question marked as Top-ranking reply

Posted on Feb 2, 2021 11:47 AM

Hey there, keira154.


We understand that your iPhone XR isn't turning on, even after letting it charge and trying to force quit it. Please check out the information below, from the following article, that has some steps which might be helpful: If your iPhone, iPad, or iPod touch won't turn on or is frozen


"If you don't see the charging screen within an hour, or you see the connect to power screen, check the jack, USB cable, and power adapter. Make sure that everything is plugged in firmly, free of debris, and not damaged. You might want to try a different USB cable or power adapter.

 

If your device still doesn't turn on, see what to do next."


Keep us posted. Take care.

1 reply
Question marked as Top-ranking reply

Feb 2, 2021 11:47 AM in response to keira154

Hey there, keira154.


We understand that your iPhone XR isn't turning on, even after letting it charge and trying to force quit it. Please check out the information below, from the following article, that has some steps which might be helpful: If your iPhone, iPad, or iPod touch won't turn on or is frozen


"If you don't see the charging screen within an hour, or you see the connect to power screen, check the jack, USB cable, and power adapter. Make sure that everything is plugged in firmly, free of debris, and not damaged. You might want to try a different USB cable or power adapter.

 

If your device still doesn't turn on, see what to do next."


Keep us posted. Take care.

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iphone xr wont turn on at all and ive tried everything

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