whenever i play audio on social media like facebook, instagram or tiktok, there is no sound coming out even if my phone isn’t on silent. i have already tried going to alarm clock and check if my phone will ring, and it sure does. so i’m not sure why on media audio, there’s no sound coming out - even on spotify or netflix
Hi there ysabelle1996,
We're happy to help with this issue you're having with the media apps on your iPhone. Are you having this trouble with any of the Apple apps like iMessage or FaceTime? Do you have sound on incoming calls, or app notifications? Does this issue persist after restarting the iPhone? Follow the steps here to do so:
You also want to make sure these apps are up-to-date. Use the guidance here to check, and update ay if needed:
Update apps or use automatic downloads
Let us know the outcome, and we can go from there if needed.
Have a great day!
my media audio is not working however when i go to check on alarm clock, there’s sound whenever its ringing
