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Kaitlynad Author

Level 1

4 points

Phone is unresponsive

Hello my iphone Xr will let me open the phone and apps but not let me interact with them. I have been trying to restart the phone but it won't let me. I have tried multiple restart options. Does anyone have any advice?

iPhone 7, iOS 12

Posted on Jan 31, 2021 12:58 PM

Top-ranking reply

Axel Foley

Level 10

149,586 points

Posted on Jan 31, 2021 1:05 PM

Try and Force ReStart Your iPhone as instructed in this article by Apple ➔ How to Force ReStart your iPhone. If that does not work then -
Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.

Axel F.

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Phone is unresponsive

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