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I cannot connect my new Apple Watch SE (GPS + Cellular) to my cellular plan

We are attempting to add the our cellular plan, but it is not allowing us to do so. US Cellular suspects it may not be cellular compatible.

Posted on Jan 31, 2021 2:55 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 31, 2021 4:22 PM

According to this

https://www.apple.com/watch/cellular

is a carrier that supports the Apple Watch.


Does your Apple Watch have a red ring ⭕️ on the digital crown


That indicates the Apple Watch has a cellular radio. No red ring, then it is a GPS only.


If your Apple Watch has a Red ring, then did you buy your Apple Watch in the U.S. ???


There are 2 Apple Watch radios.

  • Canada, U.S., Mexico, Puerto Rico
  • The rest of the world.

If you got your Apple Watch from a "rest of the world" location, it will not pair to a U.S. carrier.


If all of the above is correct, then maybe that specific watch is defective. Contact Apple Support (see the Contact Support link at the top of this page).

1 reply
Question marked as Top-ranking reply

Jan 31, 2021 4:22 PM in response to slbrunner

According to this

https://www.apple.com/watch/cellular

is a carrier that supports the Apple Watch.


Does your Apple Watch have a red ring ⭕️ on the digital crown


That indicates the Apple Watch has a cellular radio. No red ring, then it is a GPS only.


If your Apple Watch has a Red ring, then did you buy your Apple Watch in the U.S. ???


There are 2 Apple Watch radios.

  • Canada, U.S., Mexico, Puerto Rico
  • The rest of the world.

If you got your Apple Watch from a "rest of the world" location, it will not pair to a U.S. carrier.


If all of the above is correct, then maybe that specific watch is defective. Contact Apple Support (see the Contact Support link at the top of this page).

I cannot connect my new Apple Watch SE (GPS + Cellular) to my cellular plan

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