Forgotten passcode

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Forgotten passcode

My little sister forgot her password so I connected it to iTunes but she forgot her apple id's password and the forgotten passcode or Apple ID thing won't work please help.

Posted on Jan 31, 2021 4:20 PM

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Answer 1

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Limnos

Level 10

418,897 points

Jan 31, 2021 4:29 PM in response to Diane_k_

Click on this link to read what to do "If you forgot your Apple ID password" - https://support.apple.com/HT201487

or go directly to this link --> http://iforgot.apple.com/

Also read about "What to do after [or before] you change your Apple ID email address or password" - https://support.apple.com/HT204071

If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." - https://support.apple.com/HT204169

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Answer 2

Eric Root

Level 10

684,615 points

Jan 31, 2021 5:41 PM in response to Diane_k_

You mentioned she forgot the passcode. Did she forget the device passcode and the password to her Apple ID?

Passcode - If you forgot the passcode for your iPhone or your device is disabled.

Passcode - If you forgot the passcode for your iPad or your device is disabled.

Passcode - If you forgot the passcode for your iPod Touch or your device is disabled.

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Forgotten passcode

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