Perfect Month Fitness Award
Hi all,
Last month I reached my move goal every day but didn’t receive the month award as previous months, what is the reason? Is it fixable?
Thanks
Question marked as
User profile for user:
SnickZ.
User level:
Community Specialist
Hi there, Abdo_Hamid.
It appears that you weren't awarded for the Personal Challenge Award for achieving Perfect Month you had in January 2021. You achieved a perfect Move goal each day of the last month, and we're glad to provide assistance.
Get information about Apple Watch - Apple Support -- See which watchOS your Apple Watch is currently on. If it isn't currently on watchOS 7.2, this would cause the issue.
How to back up your iPhone, iPad, and iPod touch - Apple Support -- Please be sure to have a fresh backup of your iPhone before proceeding. If you use a computer to update your device, make sure the backup is encrypted to save the health data from your Apple Watch. Be sure to write this password down since this password isn't recoverable: About encrypted backups on your iPhone, iPad, or iPod touch - Apple Support
Then update both your paired iPhone and Apple Watch. Once both are up to date, you should see your Monthly Challenge next month.
Update your iPhone, iPad, or iPod touch - Apple Support
Update your Apple Watch - Apple Support
Feel free to get back to us with any questions or problems you may have.
All the best.