kopp7139 Author

Level 1

4 points

iPhone 12 with documents albums

Got new phone always backed my 5 up to lap top but iTunes won’t let me back up new phone or put pictures on from documents help

iPhone 12 mini, iOS 14

Posted on Feb 1, 2021 1:23 AM

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1 reply

Level 10

444,848 points

Feb 1, 2021 1:30 AM in response to kopp7139

Connect iPhone to Computer

Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

For your Windows PC —> Troubleshooting issues with iTunes for Windows - Apple Community

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...

If you are experiencing an issue not listed here, contact support

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iPhone 12 with documents albums

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