iPhone 12 camera and flash not working

After only 2 days of receiving my iPhone 12 the back camera and flash have quit working. I have searched and attempted all suggestions for hours how to fix it without any success. I do not want to send the phone back but it looks like that’s going to be my only option at this point. Why is this happening???

Posted on Feb 1, 2021 11:51 AM

Reply
1 reply

Feb 3, 2021 1:41 PM in response to JillDoll

Hey there JillDoll,


Thanks for reaching out to Apple Support Communities. We understand your iPhone camera and flash are not working as expected. We’ll be happy to help. 


If you’ve already completed the steps in the above article, make sure your iPhone is up to date:


Update your iPhone, iPad, or iPod touch 


Some of the updates mentions fixes for the Camera. Try that and see if the issue is resolved.


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 12 camera and flash not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.