Ho do I restore my lost documents and files on the iCloud

I have been using and paying for iCloud storage for over a year. for Pictures, PDF, Office Docs, but all of a sudden thousands Docs and Folders are not longer in the iClod storage. Since this pandemic and working remotely we figure the need to have a iCloud storage to share folders, we were happy with but now is this huge problem; I wish I could stayed away from iCloud storage for important documents, from a service that will create me some problems. We restore all and any deleted files within iCloud storage, this happen just couple weeks ago. We do delete occasionally some files but this time over 5000 thousand files and folders were deleted out of nowhere but more thousands nowhere to be found. I stopped using Cloud storage for now and I will probably never use them again except to store and share (temporarily share) those not important docs and pictures. I already restored all if the files found within iCloud drive but where are all the rest of the other files are? Any Idea?

Posted on Feb 1, 2021 5:45 PM

Reply
1 reply

Feb 3, 2021 4:55 PM in response to obdulio288

Hi there, obdulio288,


Thanks for visiting the Apple Support Communities. If we understand your post, you've been using iCloud to sync content, and have recently become aware that a lot of that content is now missing. We'd be happy to help!


iCloud is meant as a sync service to ensure each of your connected devices has the most updated version of your content available. iCloud does not back up or store your data off-device, however. Content deleted on one device is synced to iCloud and thus all other devices, removing it everywhere. If content was inadvertently deleted this one, or is just unable to be found in general, try the suggestions in the following articles:


Intro to recovering files, mail, notes, photos, and videos on iCloud.com - Apple Support


Restore contacts, calendars, bookmarks, and more using iCloud.com - Apple Support


Recover deleted files on iCloud.com - Apple Support


Have a good day.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Ho do I restore my lost documents and files on the iCloud

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.