Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Lock Screen issue on the iPhone 12 Pro (iOS 14.3 and 14.4)

Hello! December 30, 2020 I bought iPhone 12 Pro, but last week my Lock Screen became unresponsive sometimes (only Lock Screen, while using phone this problem don’t bother me). Restart device forcefully (volume up, volume down, power button until Apple logo appears) helps, but this problem comes back. Does anyone else has this problem? And if yes, do you know how to fix it?

iPhone 12 Pro, iOS 14

Posted on Feb 1, 2021 10:47 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 3, 2021 5:37 AM

Ok, I’ve found out what was that. It is the software issue, because this problem has disappeared after my phone has been updated to iOS 14.5 beta 1. I don’t know what devices might be affected by this problem, but iPhone 12 Pro may.

3 replies

Lock Screen issue on the iPhone 12 Pro (iOS 14.3 and 14.4)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.