Apple Event: May 7th at 7 am PT
My iPhone 12 Pro Max iOS 15.4 keeps jumping to the Lock Screen. The screen goes black and there is a little spin at the centre of the screen and the phone returns to the Lock Screen. I have carried out factory reset on the phone and problem persists. Problem started about a week ago. Any thoughts to address the problem.
iPhone 12 Pro Max, iOS 15
Give those steps a try
after that arrange a repair iPhone Repair - Official Apple Support
Or
Contact - Official Apple Support
Give those steps a try
after that arrange a repair iPhone Repair - Official Apple Support
Or
Contact - Official Apple Support
Thanks LD150, greatly appreciated. Battery is good and apps have been deleted and reinstalled with no result. Even crashes out of App Store app. So I’ll take it to store as still under 12 month warranty.
Update - Took my iPhone into Apple Shop for hardware repair. They ran some quick diagnostics with all reporting “Green” (OK). They said very unlikely a hardware problem and that I needed to reinstall a fresh copy of the iOS from iTunes on my iMac by selecting the “Restore iPhone” function. Process took around 60 minutes. End result is that my phone has been operating without issue for last 24 Hrs, looks like Restore iOS fixed my problem. Will report back here if issue arises again.
You're welcome, good luck.
Interesting. Thanks.
iPhone 12 Pro Max resets to Lock Screen
