You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 12 Pro blue 256gb delivery pending from 21st Oct 2020

I have ordered my new iPhone on 21st of October 2020 via 3rd party service (don’t know if I can place the name here).


Status is still pending, this is the firth month has been started. They say that Apple did not approve the delivery, and they do not know when it will be delivered!


Is there any chance to check what is going on and will I receive my phone at least this year?

iPhone 11 Pro

Posted on Feb 2, 2021 1:58 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 2, 2021 2:02 AM

Hi


We are not apple here, just users like you. In any case, apple would not be able to help since you have ordered from a 3rd party, and apple won't have visibility of that order.


Your only recourse is to ask the third party seller to deliver now, or cancel your order and get it from somewhere else (this is what I would do in your position. The seller is obviously not capable of managing this order properly)

2 replies
Question marked as Top-ranking reply

Feb 2, 2021 2:02 AM in response to KaterinkaP

Hi


We are not apple here, just users like you. In any case, apple would not be able to help since you have ordered from a 3rd party, and apple won't have visibility of that order.


Your only recourse is to ask the third party seller to deliver now, or cancel your order and get it from somewhere else (this is what I would do in your position. The seller is obviously not capable of managing this order properly)

iPhone 12 Pro blue 256gb delivery pending from 21st Oct 2020

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.