You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi everyone. I'm not sure how this happened but my Facetime preview screen (where I usually see myself) has turned really small - in the top left corner. My son was pressing around the screen during a call and I can't seem to get it back to the size it originally was. Anyone have this happen before?
Hello KJcarbone,
Thanks for using Apple Support Communities! We see you have a question about the FaceTime screen on your iPad, and we'd like to help.
The size of the preview screen is correct, and can't be enlarged or made smaller. However, if you turn your iPad to Portrait, you'll see the preview also change to Portrait, which can make it seem larger.
You can also move your preview to any corner of the screen, as shown in the iPad User Guide for FaceTime calls:
Make and receive FaceTime calls on iPad
Cheers!
Thanks for your reply Omar_A1.
The preview screen reduced in size right in front of me while I was using Facetime and Apple support confirmed that it should not be that size.
Ongoing case as they have not seen this before. I took another photo of both ipads for comparison. Both preview screens on the bottom left are clearly different in size.
KJCarbone,
Thank you for the photos of both iPads. Since you have been working on this issue with Apple Support.
We would recommend to continue working with them. You can reach back out to them using this link: Get Support
Take care!
Facetime preview screen
