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My new iPad will not connect to my router

How can I get my new iPad to connect to my router?

iPad Air, iOS 11

Posted on Feb 2, 2021 4:39 AM

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Question marked as Top-ranking reply

Posted on Feb 2, 2021 10:16 AM

FrustrationUnlimited wrote:

Complicated! Sometimes it connects and sometimes not. When it connects, it may scroll? Buffer? for a while until it catches up, then continues.

My grandson thought I might have better response with a newer model. Just got this last week.


This statement suggests that your issue pre-existed your new iPad - as you were experiencing difficulties with your previous iPad. This almost certainly shifts the likely cause of difficulties from your iPad - to your WiFi Router or other WiFi network components such as range-extenders (if used).

6 replies
Question marked as Top-ranking reply

Feb 2, 2021 10:16 AM in response to FrustrationUnlimited

FrustrationUnlimited wrote:

Complicated! Sometimes it connects and sometimes not. When it connects, it may scroll? Buffer? for a while until it catches up, then continues.

My grandson thought I might have better response with a newer model. Just got this last week.


This statement suggests that your issue pre-existed your new iPad - as you were experiencing difficulties with your previous iPad. This almost certainly shifts the likely cause of difficulties from your iPad - to your WiFi Router or other WiFi network components such as range-extenders (if used).

Feb 2, 2021 9:58 AM in response to LotusPilot

Complicated! Sometimes it connects and sometimes not. When it connects, it may scroll? Buffer? for a while until it catches up, then continues.

Sometimes what should be a picture on Facebook is just a grey square.

we have 3 computers, 2 iPads and 3 iPhones and my iPad is the only one that has problems.

it will also close a program and say that an internet connection is required. I check settings and it says my Wi-Fi is connected.

I am an octogenarian not a savvy teenager and had an older model. My grandson thought I might have better response with a newer model. Just got this last week.

My new iPad will not connect to my router

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