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Whenever I click on the link provided by Easyjet to add my membership card to Wallet, I get this error message:-
wallet.pct.tech 's server cant be reached
I have followed advice to switch to Safari as default, to clear history, but whatever I do I get the same result.
iPhone 12, iOS 14
Hi there bootsja,
Thanks for using Apple Support Communities. It sounds like you are not able to add a credit card to your Wallet app using a link from your email. Are you able to add your card manually in the Wallet app? Learn how here: Set up Apple Pay.
If you still can’t set up Apple Pay, try the steps in this article: If you can't add cards to Wallet to use with Apple Pay.
We hope this helps!
Just a short recap:
If you have
When you click on the URL does it look funny or have strange characters? can you post the URL?
Hi again bootsja,
Thanks for clarifying. Usually you should be able to add passes and rewards cards to the Wallet app without an issue. Are you able to try any of the other methods to add your rewards card shown here: Add and manage passes in Wallet on iPhone.
This may also be an issue with the link or website to add your rewards card. These steps would help if that is the case: If Safari doesn't open a webpage or isn’t working as expected.
We hope this helps!
Thanks but no, that’s not it. It’s not a credit/debit card but is an airline membership card. I have always been able to add it to Wallet in previous years but the attached is the result when I try. Any further ideas?
Yes. They sent me a fresh e-mail but same result. They are not easy to deal with and when I eventually managed to speak to a human they said there was nothing wrong with their e-mails and underlying links.
I am completely stuck!
I spoke to someone who was on the same easyJet flight as me this afternoon and he has added the card to his wallet with no issues. I’ve contacted easyJet, they sent another link and it doesn’t work either.
Yes, just tried that. Makes no difference
I have exactly the same issue. Numerous attempts to add the card and get the same message as the OP.
Thanks. I have tried alltried all this. What did you think of the error message that was being generated?
If I find a solution anywhere else I'll post t here for us both. Could you do the same please.
I was hoping that the error message would enable Apple to solve it, but......
Did you contact easyjet?
Thanks. I was doing it from the e-mail which Easyjet sent me.
Do you have restrictions set on your device for some reason? Have you tried clearing your browser cache? (settings>safari>advanced>website data - delete)
Yes I have.Same result sadly
Can't add Easyjet Plus card to Wallet
