Trying to authorize my computer to download movies but keeps telling me that I have previously authorized 5 computers but I no longer have these computers to deauthorize.

Trying to authorize my computer to download movies but won't allow due to 5 other computers being authorized. I no longer have these other computers.



MacBook Pro 15″, macOS 10.13

Posted on Feb 2, 2021 7:02 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 2, 2021 8:43 PM

You will have to deauthorize all computers and reauthorize the ones you have.


Deauthorize all computers - https://support.apple.com/en-us/HT201251#deauthorize


"If you sold or gave away a computer that's used one of your 5 authorizations, you need to choose Deauthorize All on the Account Information page. Then authorize each computer that you still use."

1 reply
Question marked as Top-ranking reply

Feb 2, 2021 8:43 PM in response to Marsha_Osborn

You will have to deauthorize all computers and reauthorize the ones you have.


Deauthorize all computers - https://support.apple.com/en-us/HT201251#deauthorize


"If you sold or gave away a computer that's used one of your 5 authorizations, you need to choose Deauthorize All on the Account Information page. Then authorize each computer that you still use."

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Trying to authorize my computer to download movies but keeps telling me that I have previously authorized 5 computers but I no longer have these computers to deauthorize.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.