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Trying to authorize my computer to download movies but keeps telling me that I have previously authorized 5 computers but I no longer have these computers to deauthorize.

Trying to authorize my computer to download movies but won't allow due to 5 other computers being authorized. I no longer have these other computers.



MacBook Pro 15″, macOS 10.13

Posted on Feb 2, 2021 7:02 PM

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Question marked as Top-ranking reply

Posted on Feb 2, 2021 8:43 PM

You will have to deauthorize all computers and reauthorize the ones you have.


Deauthorize all computers - https://support.apple.com/en-us/HT201251#deauthorize


"If you sold or gave away a computer that's used one of your 5 authorizations, you need to choose Deauthorize All on the Account Information page. Then authorize each computer that you still use."

1 reply
Question marked as Top-ranking reply

Feb 2, 2021 8:43 PM in response to Marsha_Osborn

You will have to deauthorize all computers and reauthorize the ones you have.


Deauthorize all computers - https://support.apple.com/en-us/HT201251#deauthorize


"If you sold or gave away a computer that's used one of your 5 authorizations, you need to choose Deauthorize All on the Account Information page. Then authorize each computer that you still use."

Trying to authorize my computer to download movies but keeps telling me that I have previously authorized 5 computers but I no longer have these computers to deauthorize.

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