Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

HomePod loses signal

I have 2 homepods that are stereo connected I constantly lose WiFi signal I’ve hard reset I’changed modem. Seems like started happening after one of the previous updates anyone have any luck fixing? I can’t take to store due to the Pandemic. I bought when they first came out I wonder if Apple will repair I’ve tried everything just wonder if this if this still happening in 2020

Posted on Feb 2, 2021 7:02 PM

Reply
Question marked as Best reply

Posted on Feb 3, 2021 4:42 AM

If you have a dual band router you may find your HomePods are more reliable if you disable the 5GHz band.


tt2

Similar questions

1 reply

HomePod loses signal

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.