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I have 2 HomePod minis that are connected. I love the sound, but they rarely work. I continuously get told that it is having trouble connecting to the internet. The HomePods are 15 feet from my router and I have never had this problem with any devices. Also when it does work, most times it plays a couple of songs and stops. Please help.
Although my stereo pair of HomePod minis work reliably on my own home WiFi setup, I've seen enough reports of issues out here to suggest they're a bit touchy with WiFi connections. Clearly they're not too far from your router :-).
If your router maintains separate SSIDs for 2.4 and 5.0Hz LANs, try deleting one from your iPhone/Apple ID (where the HomePod learns about WiFi connections). Alternatively, you may be able to configure your router to keep the HomePods on one band or the other, perhaps with persistent IP addresses. If you can find the time to do so, I also suggest contacting Apple Support in the hope that your call will be escalated to someone who really knows their chops and can sort it out (and they'll have another logged reason to address the apparent product issue(s).
Although my stereo pair of HomePod minis work reliably on my own home WiFi setup, I've seen enough reports of issues out here to suggest they're a bit touchy with WiFi connections. Clearly they're not too far from your router :-).
If your router maintains separate SSIDs for 2.4 and 5.0Hz LANs, try deleting one from your iPhone/Apple ID (where the HomePod learns about WiFi connections). Alternatively, you may be able to configure your router to keep the HomePods on one band or the other, perhaps with persistent IP addresses. If you can find the time to do so, I also suggest contacting Apple Support in the hope that your call will be escalated to someone who really knows their chops and can sort it out (and they'll have another logged reason to address the apparent product issue(s).
😂😂funny, I’ve never had a problem with any other similar device in the exact same area, but it couldn’t possibly be the HomePods? Thanks for the reply.
Thanks so much. It sounds like my problem is not unique. Seems a lot of folks are having problems with these. The sad thing is I thought I was upgrading from the Amazon Alexa speakers, although I never had a single problem with those…sad. Thanks again.
Close or not, it’s your network. Not the HomePods.
HomePod minis are worthless
