Apple Event: May 7th at 7 am PT
I've just bought an Homepod Mini and during the night it loses the internet connection. I need to restart and configure again from 0.
I'm very disappointed about this problem. I trust Apple products but this is the first device that really have a serious problem. I read in Communities and saw that a lot of people experienced this problem...
Anybody have a solution to this issue?
HomePod mini, 14
Hello HCR116,
We understand that your HomePod Mini is not maintaining a Wi-Fi connection and are happy to assist.
Have you tried any troubleshooting related to this concern since it began? If not, we recommend first restarting your HomePod Mini, and if necessary resetting the device. You can find more information on these processes at our page Reset HomePod.
We hope this helps!
Hello HCR116,
We understand that your HomePod Mini is not maintaining a Wi-Fi connection and are happy to assist.
Have you tried any troubleshooting related to this concern since it began? If not, we recommend first restarting your HomePod Mini, and if necessary resetting the device. You can find more information on these processes at our page Reset HomePod.
We hope this helps!
Hello Bill_T1,
Thank you for your reply and your help.
It works for me. My Homepod Mini does not lost connection during night time like 2 days ago.
First time when I reset the Homepod I’ve done it just with plug/unplug, and doesn’t work.
now I’ve done it just like you told me and works perfectly.
Thank you very much!
HomePod Mini internet connection failure!
