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I have been unable to play a video on Apple TV using Roku for 5 days. Message says problem loading video, if this continues check your internet connection. Have checked internet 23 MB download speed. All other streaming apps work fine. AppleTV works on my IPAD.
3930RW,
Hello reed95,
Welcome to Apple Support Communities. It looks like you're having issues playing videos on Apple TV using Roku, and we'd be happy to look into this with you.
Have you tried to remove, and reinstall the Apple TV app on your Roku device, then test to see if that helps?
Also, let's check if there are any updates available for your Roku. Here's how:
How do I update the software on my Roku streaming device?
We hope this information is useful. Kind regards.
Hello reed95,
Welcome to Apple Support Communities. It looks like you're having issues playing videos on Apple TV using Roku, and we'd be happy to look into this with you.
Have you tried to remove, and reinstall the Apple TV app on your Roku device, then test to see if that helps?
Also, let's check if there are any updates available for your Roku. Here's how:
How do I update the software on my Roku streaming device?
We hope this information is useful. Kind regards.
Remove and reinstall fixed problem.
Applets app
