I keep getting the message “carrier update failed “ then my service goes away. I followed the directions, connect to Mac, backup, and command click on “check for update” I then get the message that I have the latest version of iOS 14.4. I’m pretty sure that this started with the iOS 14 update. How can I go back to iOS before 14 on my iPhone? Or correct the carrier update problem?
iPhone 7
Thank you for the response, kareng12. I followed the guide, took it to my carrier first because they told me it may be the SIM card. That didn’t work, so I have an appointment to have the phone looked at. Hopefully they’ll get it figured out.
Cykelling.
Hi there Cykelling,
Thanks for reaching out to Apple Support Communities. We understand you’re receiving a message saying “Carrier update Failed.” We’ll be happy to help.
You started with some good steps. Let’s back up a little bit and take a slightly different route. Follow this guide: If you see an Update Failed or Apple Pay Not Available alert after iOS has updated or restarted. If the issue continues or you can’t follow the steps, there’s a link at the bottom of the page that will help you get connected for further assistance.
Best regards.
Carrier update failed
