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Sound going through speakers but not recognizing headphones

ive sent my new iPhone 12 pro max into apple twice to fix the headphone port or replace the phone and they just send it back to me

Posted on Feb 3, 2021 9:39 PM

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Question marked as Top-ranking reply

Posted on Feb 4, 2021 4:59 AM

Hello,

Start here:

If your headphones don‘t work with your iPhone, iPad, or iPod touch

If no help, try this:

1) Open the Control Center

2) Long press on the music controls

3) Select the output option (little up-arrow with circles)

4) Select your headphones

Good luck.

2 replies

Sound going through speakers but not recognizing headphones

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