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Level 1

4 points

Stuck on Apple logo loading

How do I reset the device?

iPhone XR, iOS 13

Posted on Feb 4, 2021 6:52 AM

Top-ranking reply

Level 10

418,615 points

Posted on Feb 4, 2021 6:55 AM

Try things in these links:

If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly - https://support.apple.com/HT203899

If your iPhone, iPad, or iPod touch won't turn on or is frozen - https://support.apple.com/HT201412

If they do not work then follow the advice at the end of the links about contacting Apple.

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