Apple TV update

Am trying to update Apple TV to 14.4 but update is taking forever currently saying 4 hours remaining. I have been getting constant buffering on all on demand services including Netflix, Prime, Now, iPlayer - is this because the software needs updating or is it because of demand on networks due to covid?


Posted on Feb 4, 2021 7:21 AM

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Posted on Feb 4, 2021 7:54 AM

Your internet service for the Apple TV box seems to be interrupted. Restart your router and the Apple TV, then try again.


is this because the software needs updating

No, that wouldn’t be it.


or is it because of demand on networks due to covid?

“4 hours” points to a disruption of service, not mild throttling of bandwidth.

If any other device on your home network gets decent speeds (25 Mbps or more), then the issue is on your home network, somewhere between the router and the Apple TV box. Speedtest app - App Store preview - Apple | www.speedtest.net

3 replies
Question marked as Top-ranking reply

Feb 4, 2021 7:54 AM in response to sictransit94

Your internet service for the Apple TV box seems to be interrupted. Restart your router and the Apple TV, then try again.


is this because the software needs updating

No, that wouldn’t be it.


or is it because of demand on networks due to covid?

“4 hours” points to a disruption of service, not mild throttling of bandwidth.

If any other device on your home network gets decent speeds (25 Mbps or more), then the issue is on your home network, somewhere between the router and the Apple TV box. Speedtest app - App Store preview - Apple | www.speedtest.net

Feb 4, 2021 8:25 AM in response to Urquhart1244

Thanks Mr U, I have managed to update Apple TV to 14.4. although it took me about 90 mins but that’s okay now it is sorted maybe just a patience issue on my part. I have started to watch something on an on demand channel which, so far, there is no buffering. If I find the constant buffering returns on all on demand services you think it is a problem between router and Apple TV?

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Apple TV update

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