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My iPhone 12 won't let me set up voicemail greeting

How can I fix this?


iPhone 12, iOS 14

Posted on Feb 4, 2021 10:21 AM

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Question marked as Top-ranking reply

Posted on Feb 9, 2021 6:50 AM

Hey elisabeth28,


As we understand it, you're attempting to setup a custom greeting for your iPhone's voicemail.


If your iPhone's voicemail has already been setup, you should see a "Greeting" option in the top left of the Voicemail tab of the Phone app. After tapping Greeting, you'll be presented the option to choose a Default or Custom voicemail. If you still can’t add a Custom voicemail greeting, please contact your carrier for help.


Once your voicemail is working, you can also set up Visual Voicemail if your carrier supports it.


Feel free to get back to us with any questions or problems you may have.


Cheers!

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Question marked as Top-ranking reply

Feb 9, 2021 6:50 AM in response to elisabeth28

Hey elisabeth28,


As we understand it, you're attempting to setup a custom greeting for your iPhone's voicemail.


If your iPhone's voicemail has already been setup, you should see a "Greeting" option in the top left of the Voicemail tab of the Phone app. After tapping Greeting, you'll be presented the option to choose a Default or Custom voicemail. If you still can’t add a Custom voicemail greeting, please contact your carrier for help.


Once your voicemail is working, you can also set up Visual Voicemail if your carrier supports it.


Feel free to get back to us with any questions or problems you may have.


Cheers!

Reply

My iPhone 12 won't let me set up voicemail greeting

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