my ipad 2 1566 wifi is frozen on white apple logo screen
the battery cable and battery icons are showing red on another screen and i have tried everything to get it to reboot and it hangs up on both screens. thanks, luke
iPad Air 2, iPadOS 13
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If iPad isn’t responding, do one of the following:
- On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
- On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.
If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.