garrettfromtiffin wrote:
Hello,
I have a concern with my 2016 13' MacBook Pro. The proof is in the images below. I have had this MacBook Pro for 4 years now and it has helped me through high school and my first two years of college. It looks like it has from day one, but with normal usage wear and tear, however, a few days ago I notice the backlight at the bottom of my MacBook Pro has started to create a stage light effect. I did some research and it looks like the display connector from the motherboard and screen is breaking from the wear and tear of the years. People from Macrumors called it "Flexgate" like the "Bendgate" from the iPhone 6/6+ era. I am hoping there is a plan or service that will help me with this fix as I spend a lot on this computer and plan to use it in graduate school two years from now.
Please let me know what I should do?
Thank you!
https://discussions.apple.com/content/attachment/830ec2e7-4f59-4cb2-b5b4-30e1271dc041
https://discussions.apple.com/content/attachment/bda166dd-d38a-4061-86f3-f08d4449e18a
Yep .
The program covers eligible MacBook Pro models for 5 years after the first retail sale of the unit or 3 years from the start date of this program, whichever is longer.
Service Program—
https://www.apple.com/support/13-inch-macbook-pro-display-backlight-service/
“Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online.” Start a service request https://support.apple.com/mac/repair/service
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095
