I updated my payment information please update my icloud

Why won’t my phone backup?

iPhone 6s, iOS 14

Posted on Feb 5, 2021 5:19 AM

Reply
1 reply

Feb 8, 2021 7:23 AM in response to Tanky200

Hi Tanky200,


Welcome to the Apple Support Communities!


It sounds like you're unable to complete your iPhone backup via iCloud, is that right? If so, check out the steps you can take outlined here to help you to isolate this further: If you can't back up to iCloud or restore from iCloud backup failed 


If you're still having trouble, just let us know what's happening specifically. We'll take it from there.


Cheers!

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I updated my payment information please update my icloud

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