Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to Activate Facetime/IMessage on Ipad

From the initial purchase of my iPad, I continue to receive the message "an error occurred during activation" whenever I attempt to log in to Facetime or imessgae on my iPad. Initially, I didn't have an iPhone and thought that might be the issue as to why I kept receiving the error message. Within the past month, I've gotten an iPhone and still receiving the same error message. The strange thing is that I am able to see the messages from my phone on my iPad but it won't allow me to sign in. Whenever I attempt today's sign in, the error message continues to pop up partially obscuring the messages from my phone.




[Image Edited by Moderator to Remove Personal Information]

Posted on Feb 5, 2021 8:19 AM

Reply
Question marked as Best reply

Posted on Feb 5, 2021 8:45 AM

Follow the steps here. If you get an error when trying to activate iMessage or FaceTime - Apple Support

1 reply

Unable to Activate Facetime/IMessage on Ipad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.