apps not updating

My son is going into the navy & was on my Apple ID account. We created him an Apple ID & signed him out of my Apple ID into his Apple ID & now he can't update any of his apps. Why can't he update his apps & how can we fix the issue.

iPhone XR

Posted on Feb 5, 2021 10:28 AM

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Question marked as Top-ranking reply

Posted on Feb 5, 2021 11:55 AM

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   


Or you can try to set up Family Sharing  between the IDs to keep access to the purchases.


Family Sharing.         


Family Sharing - Set up.        



3 replies
Question marked as Top-ranking reply

Feb 5, 2021 11:55 AM in response to ehubbx4

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   


Or you can try to set up Family Sharing  between the IDs to keep access to the purchases.


Family Sharing.         


Family Sharing - Set up.        



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apps not updating

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