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Level 1

4 points

Why it says that I am not connected to internet whenever I will do software update?

iPhone 8 Plus

Posted on Feb 6, 2021 3:16 AM

Top-ranking reply

Community+ 2024

Level 10

413,962 points

Posted on Feb 6, 2021 3:19 AM

Connecting to Wifi is the first part and then getting connected to the Internet is the second

If you connect to a Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem of iPhone settings or Router/Modem Settings
If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately

For your Internet connection.

Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you

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