the disc you attached was not readable by this computer

Anybody run into this issue and have a resolution for it?


Posted on Feb 6, 2021 11:35 AM

Reply
10 replies

Feb 25, 2021 6:01 AM in response to Jack-19

Hi Jack, the problem seems more a driver issue: physically and logically there is only one volume (I don't have 2 disks "Trusted Mass Storage Media"). It is just that there seems to be a wrong allocation of the BSD device node (see screenshot below: the only difference in the 2 TRUSTED Mass Storage Media entries in Disk Utility is the BSD device node.

In addition, disk utility shows the same thing whether or not I connect the Drobo before or after booting while the error message of "disk attached was not readable" only appears if it is connected before booting.


I think I will contact Drobo.


Thanks a lot.


Cedric



PS: UPDATE: in Drobo Dashboard there are 2 volumes shown, one unformatted. So yes I need to format or merge the volumes... (I am waiting for a reply from Drobo on how to do that)

Feb 25, 2021 1:14 AM in response to Jack-19

Thanks Jack. Indeed there seems to be an issue with my Drobo which provides the 2 "TRUSTED Mass Storage Media". What is weird is that if I connect it after booting, then I get no messages, but if I boot with the Drobo connected then I get the error message.

In both cases, the view in Disk Utility is the same.

And unfortunately there is no way I can add a partition in the TRUSTED Mass Storage Media that now appears without a partition (icon greyed out probably because this is just a duplicate of the previous one).

I am starting to think there is an issue with the driver of the Drobo.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

the disc you attached was not readable by this computer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.