Hey everyone. I just bought from the App Store this "The Sims 2" collection and the game works for maybe 2 minutes before crashing and giving me the error below. Any clue to what it may be?
I have a MacBook Pro with the M1 chip
MacBook Pro
Hi there reyskywalker13,
From what we can tell, The Sims 2 Super Collection game is crashing on your MacBook Pro after playing for about two minutes. We're glad you've joined us in Apple Support Communities, and we can provide some guidance.
To start, this error looks like a kernel panic. Does this happen every time you attempt to play the game? Have you tried restarting your Mac to see if that helps?
Also, try booting into safe mode to further test this behavior and let us know your results. Learn how to use safe mode in the link below. Be sure to follow the steps in the 'Apple Silicon' section:
How to use safe mode on your Mac
Cheers.
Hi reyskywalker13,
It sounds like The Sims 2 Super Collection is still crashing even while booted in safe mode. Let's try the steps in this link next:
If an app freezes or quits unexpectedly on Mac
If this behavior continues after those steps, contact the app developer for further help: How to contact an app developer
Cheers.
Hey Sharon_419! Thank you so much for your reply!
Yes, this happened all the times I tried to play, including the one time I did in safe mode just now.
EXC_BAD_ACCESS (SIGSEGV)
