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iPhone Attempting Data Recovery Screen

What should I expect after “Attempting data recover” on iPhone 11?



[Re-Titled by Moderator]


Posted on Feb 6, 2021 2:30 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 9, 2021 7:03 AM

Hello, Kirkmar.


Thank you for posting in Apple Support Communities. We understand that you’re seeing a message on your iPhone 11 that says, “Attempting data recovery” and you’re curious about what to expect next. The time it takes to recover the data will depend on various factors like your internet connection speeds and the amount of data being recovered. You’ll either be taken to the Home Screen on your iPhone when it finishes the data recovery, or you’ll get an error message outlining that it failed.


If it fails, we want to make sure we fully understand the process you’re attempting to provide the best guidance. From your other post, it appears you’re trying to resolve an issue where your iPhone has been idle for several months and disabled due to a forgotten passcode. 


Are you seeing the message after attempting the steps outlined in the article another user linked for you?


If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support


If you are, were you able to connect to your computer and put the iPhone into recovery mode with the instructions outlined there? If not, try the following steps.


- Update your computer and/or iTunes.


How to update the software on your Mac - Apple Support

Update to the latest version of iTunes - Apple Support


- Restart both your iPhone and your computer.


- Make sure your iPhone stays connected to the computer the entire time; you might see this message if it gets disconnected while restoring the iOS software. 


Warmest Regards.

4 replies
Question marked as Top-ranking reply

Feb 9, 2021 7:03 AM in response to Kirkmar

Hello, Kirkmar.


Thank you for posting in Apple Support Communities. We understand that you’re seeing a message on your iPhone 11 that says, “Attempting data recovery” and you’re curious about what to expect next. The time it takes to recover the data will depend on various factors like your internet connection speeds and the amount of data being recovered. You’ll either be taken to the Home Screen on your iPhone when it finishes the data recovery, or you’ll get an error message outlining that it failed.


If it fails, we want to make sure we fully understand the process you’re attempting to provide the best guidance. From your other post, it appears you’re trying to resolve an issue where your iPhone has been idle for several months and disabled due to a forgotten passcode. 


Are you seeing the message after attempting the steps outlined in the article another user linked for you?


If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support


If you are, were you able to connect to your computer and put the iPhone into recovery mode with the instructions outlined there? If not, try the following steps.


- Update your computer and/or iTunes.


How to update the software on your Mac - Apple Support

Update to the latest version of iTunes - Apple Support


- Restart both your iPhone and your computer.


- Make sure your iPhone stays connected to the computer the entire time; you might see this message if it gets disconnected while restoring the iOS software. 


Warmest Regards.

Feb 9, 2021 2:59 PM in response to Kirkmar

Kirkmar,


You're very welcome. You won't need an Apple laptop, just the latest version of iTunes on your current computer. When you did the reset, did you get your iPhone into recovery mode as outlined here?


If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support


You'll need to make sure you choose Restore instead of Update, and it will completely erase your iPhone, but recovery mode should erase your iPhone and install a fresh version of the iOS software. Recovery mode is key with this issue. On an iPhone 11, you'll need to connect to your computer and open iTunes. Press and quickly release the Volume Down button, then press and hold the top button until it completely restarts and you see the image in the illustration on your screen. iTunes on your computer should show an alert letting you know that it has detected a connected device. This is where you would choose "Restore". You'll need to make sure your iPhone doesn't come out of recovery mode while the software downloads and extracts onto your device. If it does, you'll need to restart the process.


Is this the process you're using when you restore it?


Cheers.



iPhone Attempting Data Recovery Screen

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