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Apple music profile problem

Hello, I want to set up a profile on apple music to share music with friends. According to your guide, I can't go to my profile settings. Profile avatar is not clickable. Tried via iphone app and itunes. Help solve the problem, please.


iPhone XR

Posted on Feb 6, 2021 2:49 PM

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Question marked as Top-ranking reply

Posted on Feb 6, 2021 5:43 PM

First, this is a user-to-user forum - we are not Apple. But the first (and simplest) thing to try if something isn’t working right is to restart your iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

Restart your iPhone - Apple Support


Then follow the steps in the "Create a profile" section of:

See what friends are listening to in Apple Music on your iPhone, iPad, iPod touch, or Android device - Apple Support


1 reply
Question marked as Top-ranking reply

Feb 6, 2021 5:43 PM in response to romanpischenko

First, this is a user-to-user forum - we are not Apple. But the first (and simplest) thing to try if something isn’t working right is to restart your iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

Restart your iPhone - Apple Support


Then follow the steps in the "Create a profile" section of:

See what friends are listening to in Apple Music on your iPhone, iPad, iPod touch, or Android device - Apple Support


Apple music profile problem

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