My password is correct but iphone wont accept it

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Level 1

8 points

My password is correct but iphone wont accept it

Hi guys, I, wondering if anyone can help. I can log into itunes, icloud and the apple comunity using my apple id and password (as you can see). However, when I try to use the same details on my iphone8 it says incorrect user ID or password. I am sick or having to get my password reset (which Ive done twice since 28th January) its driving me to the point of ditching my apple and getting an android. At the moment I use my iphone with no user Id or password in the settings. I can still use imessage and facetime but clearly cant download any apps. Can someone please help before I lose my sanity?

iPhone 8

Posted on Feb 6, 2021 3:58 PM

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Answer 1

Eric Root

Level 10

685,317 points

Feb 6, 2021 5:23 PM in response to GAPeter

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone, iPad, or iPod touch

Try a forced restart.

Reset Device.

If necessary

Hard reset.

Do a backup and try a factory reset. Then restore from your backup.

Restore to Factory setting.

Backup - Restore your device from an iCloud or iTunes backup.

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Answer 2

GAPeter Author

Level 1

8 points

Feb 7, 2021 10:30 AM in response to Eric Root

Hi there, we ran though all the above with apple support and nothing let me back into my old account on my phone. Albeit i can log into it here. In the end we set up another Apple ID and with the help of tha apple technician managed to save the Apps. Thank you for taking the time to offer support but there is something very wrong with the way apple updates its password detail, well thats how I feel anyway

Peter

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My password is correct but iphone wont accept it

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