I tried uploading Turbotax 2020 into my iMac. It says I need macOS 10.14. I have 10.13.6

Turbotax 2020 requires macOs 10.14 or higher. It says I have 10.13.6 on my iMac. How due i get a newer version of macOS?

Posted on Feb 6, 2021 4:46 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 6, 2021 4:53 PM

Hi j1mike2,


Only Late 2012 iMacs and newer support Mojave. If you do not have a Late 2012 or newer Mac, you cannot get Mojave or later. You can check by going to the Apple menu (top left) > About this Mac. If it is a Late 2012 or newer, you can update.


Late 2012-2013 iMacs: Get Catalina (Better than Mojave): https://apps.apple.com/us/app/macos-catalina/id1466841314?mt=12

2014-present iMacs: Get Big Sur (Better than Catalina): https://apps.apple.com/us/app/macos-big-sur/id1526878132?mt=12

Anything older is stuck with 10.13, and you cannot use the software.


Cheers,


Jack

3 replies
Question marked as Top-ranking reply

Feb 6, 2021 4:53 PM in response to j1mike2

Hi j1mike2,


Only Late 2012 iMacs and newer support Mojave. If you do not have a Late 2012 or newer Mac, you cannot get Mojave or later. You can check by going to the Apple menu (top left) > About this Mac. If it is a Late 2012 or newer, you can update.


Late 2012-2013 iMacs: Get Catalina (Better than Mojave): https://apps.apple.com/us/app/macos-catalina/id1466841314?mt=12

2014-present iMacs: Get Big Sur (Better than Catalina): https://apps.apple.com/us/app/macos-big-sur/id1526878132?mt=12

Anything older is stuck with 10.13, and you cannot use the software.


Cheers,


Jack

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I tried uploading Turbotax 2020 into my iMac. It says I need macOS 10.14. I have 10.13.6

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.