camera notification green dot flashes when camera is on and there is black screen with front and rear camera ipad air 2

camera notification green dot flashes when camera is on and there is black screen with front and rear camera. no other camera apps have picture either. facetime says camera is being used by other application and there is none running. HELP!!!

iPad Air 2 Wi-Fi

Posted on Feb 6, 2021 5:30 PM

Reply
5 replies

Feb 11, 2021 4:04 PM in response to Gboch

Gboch,


Thank you for the additional information. See if you can pinpoint what app is using your camera. One by one, close the apps on your iPhone Close an app on your iPhone or iPod touch and see if the green indicator turns off when a particular app is closed. You can also try turning off access of apps to your camera in Settings > Privacy > Camera, Control access to hardware features on iPhone. Here you can also turn them off one by one to see if you can identify what app could be causing this.


Take care.

Feb 9, 2021 7:55 AM in response to Gboch

Hello Gboch,


It sounds like it is showing that the camera is on for your iPad as you see the green indicator similar to About the orange and green indicators in your iPhone status bar, but your front or back camera is not working with multiple apps.


Here's an article on this topic. Check out If the camera or flash on your iPhone, iPad, or iPod touch isn't working.


If it continues, you may want to Contact Apple Support.


Hope this information helps.


Have a good day.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

camera notification green dot flashes when camera is on and there is black screen with front and rear camera ipad air 2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.