Iphone 12 pro max Apple pay not working

Apple pay not working on brand new iphone 12 pro max with ios 14.4. Tried everything from adding the card multiple times, restarting to factory reset but no luck. Wondering if there are any other suggestions? It was working fine in the other phone and also works fine on my watch. Some eftpos machines give error emv config error while others say contactless not allowed.

Posted on Feb 7, 2021 3:09 AM

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2 replies

Feb 9, 2021 5:35 PM in response to rinkesh1983

Hello,

I had a similar problem at the checkout recently after migrating to a new iphone. On paying at the shop checkout, Apple Pay would ding and show the tick on my iphone but at the checkout it would decline, yet my physical card would work successfully. After deleting and re-inputing my card back into my iphone, I noticed that the iphone camera did not record the spelling of my name correctly as shown on my card. So I manually entered the missing middle name letter and now my Apple Pay works again.


Before shopping again, back up your iphone first then "Erase all content and settings", then delete your existing card and check every letter and every number that is recorded before the Apple Wallet accepts the card details.

Feb 9, 2021 10:17 AM in response to rinkesh1983

Hi rinkesh1983,


Thank you for giving us the chance to assist you with your iPhone 12 Pro Max. You can count on us to do our best to assist you or get you pointed in the right direction.


We understand that you are experiencing issues with your Apple Pay.

When you experience the issue with Apple Pay, are you also experiencing internet connectivity issues?

Is the device set to the correct Time Zone? Also, is the Date & Time set automatically? You can confirm these details under Settings > General > Date & Time.

Are you using a VPN when you experience the issue?

Do you have a case or any accessory that may interfere with the NFC technology?


We’d like to make sure that you get the most out of your device, please keep us posted.



Take care!

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Iphone 12 pro max Apple pay not working

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