I have followed the instructions to reset my macbook pro so that i can send it off for repair but i has finished its reset cycle snd come up on the screen with an exclamtion mark notification then the link to apple support and underneath states:
-5101F
what can i do?
MacBook
Leanne6510 wrote:
I have followed the instructions to reset my macbook pro so that i can send it off for repair but i has finished its reset cycle snd come up on the screen with an exclamtion mark notification then the link to apple support and underneath states:
-5101F
what can i do?
Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095
error code -5101F
Your internet connection is suspect in some way, and cannot be used for Recovery as is—
Common problems:
Hidden Network name
required use of a proxy server to get Internet access
required use of a login page to get Internet access
Use of a login server or certificate to get Internet access
Use of PPPoE in the Mac to get Internet access (typically only applies to DSL)
Use of Fixed IP address rather than the more common DHCP
Difference of the time by more than five minutes compared to Apple Servers.
Failure of Router to provide workable DNS server addresses, or providing 0.0.0.0 [may produce -2002f]
If you have an Ethernet port, connect to the Router using Ethernet.
In General—
Disable any VPN or Proxy servers you are using
Uninstall all third party apps that are Cleaners/Optimizers/Anti-Virus
Power Cycle your router
Do a safe boot if necessary https://support.apple.com/en-us/HT201262
Make certain the Date&Time and Time Zone are correct within 5 minutes.
>System Preferences>Date & Time
ref: https://discussions.apple.com/thread/250619131?answerId=251185875022#251185875022
Leanne6510 wrote:
I have followed the instructions to reset my macbook pro so that i can send it off for repair but i has finished its reset cycle snd come up on the screen with an exclamtion mark notification then the link to apple support and underneath states:
-5101F
what can i do?
Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095
error code -5101F
Your internet connection is suspect in some way, and cannot be used for Recovery as is—
Common problems:
Hidden Network name
required use of a proxy server to get Internet access
required use of a login page to get Internet access
Use of a login server or certificate to get Internet access
Use of PPPoE in the Mac to get Internet access (typically only applies to DSL)
Use of Fixed IP address rather than the more common DHCP
Difference of the time by more than five minutes compared to Apple Servers.
Failure of Router to provide workable DNS server addresses, or providing 0.0.0.0 [may produce -2002f]
If you have an Ethernet port, connect to the Router using Ethernet.
In General—
Disable any VPN or Proxy servers you are using
Uninstall all third party apps that are Cleaners/Optimizers/Anti-Virus
Power Cycle your router
Do a safe boot if necessary https://support.apple.com/en-us/HT201262
Make certain the Date&Time and Time Zone are correct within 5 minutes.
>System Preferences>Date & Time
ref: https://discussions.apple.com/thread/250619131?answerId=251185875022#251185875022
No i dont think i have an ethernet port and i dont have the ethernet cable.
Macbook pro reset
